Frequently Asked Questions

Our services can be used in treating conditions like severe epilepsy, chemotherapy-induced nausea and vomiting, palliative care, chronic pain, sleeping disorders, anxiety disorders, and multiple sclerosis. However, its use isn’t limited to these conditions; doctors can prescribe it for other conditions if they believe it’s clinically appropriate.

You will receive your treatment via a pharmacy. You will have the option to either pick up your treatment directly or have it delivered to your home. Please advise your doctor of what solution works best for you.

Yes, children can be prescribed our treatments if a doctor believes it is appropriate for their medical condition, often for conditions like severe epilepsy.

No, our treatments are not currently listed on the PBS, meaning patients must pay out-of-pocket for prescriptions.

No, it’s illegal to drive under the influence of our treatment, which can impair your driving ability. Starting March 1st, in Victoria patients will be able to drive with detectable levels of THC in their system as long as they are not impaired, just as is the case for other medications such as valium, endone, or others.

The duration of a prescription varies, typically ranging from one month to three months, depending on the patient’s needs and the doctor’s assessment.

If something doesn’t seem right with your products, please take photos and bring it to the pharmacy where you got it as quickly as possible. They will be able to help you figure out what to do next.

Unused products should be returned to a pharmacy for proper disposal or follow local guidelines for substances.

Yes, but you should carry your prescription and possibly consult with legal advice since laws can slightly differ by state.

Domestic travel might be possible with documentation, but it’s highly recommended to check with your airline and carry your prescription. International travel with medical cannabis is generally not advised due to varying international laws.

The first thing is to try and stay calm, the feeling will pass. Some things that can be helpful can be eating leafy greens like rocket, basil, lettuce, or kale or drinking orange juice. If this happens, please consult with your healthcare provider as soon as possible as your dosing probably may need to be adjusted.